chaingr® · tempmate
chaingr® unites smart devices, cloud intelligence and expert services into a single source of truth for temperature-sensitive supply chains.
See every temperature-sensitive shipment — and act before the product is at risk.
chaingr.control is the software layer: it turns shipment data into clear decisions, documented releases and earlier risk management — in one view, without replacing your systems.
For supply chain, logistics and QA teams in pharma, biotech and contract manufacturing.
- 1M+ shipments protected each year
- Over 90 countries
- Over 99% accuracy
› Where are my shipments right now? The command center shows all active shipments on one map, alongside live status by off-track, at-risk and on-track, plus progress along the milestones.
In short
Last updated: September 2026
chaingr.control is the software layer of chaingr® (tempmate GmbH, Heilbronn): one view of shipment, carrier and temperature data — so QA and supply chain can intervene earlier and document releases traceably.
- What: Real-time monitoring and documented temperature release, without replacing ERP or TMS.
- Who: Supply chain, logistics and QA teams in pharma, biotech and contract manufacturing.
- Why: See deviations in transit, assign ownership, and stop assembling evidence after the fact.
- Next: A 30-minute demo on your own lanes, then a clear view on whether a pilot makes sense.
Why it matters
Between dispatch and arrival is where a shipment is won or lost
Temperature-sensitive shipments pass through several carriers, systems and hand-offs. That is exactly where the gaps appear that become expensive later.
Visibility breaks down in transit — the real status is only known once the shipment has arrived.
Deviations surface too late, when the goods are already at destination and the damage is done.
It is unclear who should step in, and aligning on it costs the hours that actually matter.
Evidence sits scattered across loggers, mailboxes and spreadsheets and has to be assembled per shipment.
chaingr.control closes exactly these four gaps.
How the platform works
Monitor, detect, act and document — in one flow
No system replacement and no new hardware to get started: chaingr.control builds on the data that already exists.
Monitor
Shipment, carrier and temperature data come together in one live view — across air, road and ocean, independent of the logistics provider.
Detect
The platform assesses deviations in the context of lane, product and thresholds, and surfaces the shipments that genuinely need attention.
Act & document
Every deviation gets an owner and every decision a traceable record — the evidence is created along the way instead of afterwards.
The platform in practice
What working with chaingr.control looks like
Four views from the platform — each answers a concrete question from day-to-day operations.
› What about this specific shipment? Per shipment you see lane, origin and destination, planned and predicted arrival, the latest device reading and the current temperature status at a glance.
› When did what happen? The timeline logs every milestone and every temperature deviation with timestamp and duration — including the events that are still active.
› What do I base the decision on? The temperature profile plots readings against the allowed range, lists the connected loggers and can be exported as a report.
Software
The proactive supply chain monitoring platform
chaingr.control turns shipment data into clear decisions, documented processes and earlier risk management.
Five modules across the full shipment lifecycle
Lane Qualification
- SOP digitization
- Risk assessment
- Version control
- Feedback loop
Command Center
- Data-agnostic ingestion
- Shipment visibility
- Alerts & notifications
- Overlay view
Exceptions Management
- Risk scoring, not alert noise
- Earlier signals before arrival
- Task manager
- Root cause analysis
Temperature Release
- TOR calculation
- Accept / reject
- Doc management
- GxP-ready documentation
Insights
- Lane performance
- Carrier benchmarking
- Network optimization
- ROI reporting
The platform in motion
About 80 seconds through command center, deviation and release
The film shows the same flow the screenshots above document — shipments on the map, a deviation on the timeline, the temperature profile and the documented decision.
No autoplay; audio only when you start. Original tempmate film for chaingr.control, 1:19 minutes.
Background & evidence
Built on 40 years of cold chain practice — not on software theory
chaingr® is the monitoring brand of tempmate GmbH in Heilbronn, Germany. chaingr.control is the software layer within it and works with the devices and processes already in the field.
1M+
shipments protected each year
across the tempmate ecosystem
90+
countries
where tempmate solutions are in use
99%+
accuracy
of readings from tempmate loggers
Figures published by tempmate GmbH, as of 2026.
Certifications and standards held by tempmate GmbH
Good Distribution Practice
Quality management
Temperature recorders
Sustainability rating, top 15%
These certifications and standards apply to tempmate GmbH and its measuring devices. chaingr.control supports compliant operations through documented release processes, traceable records and controlled permissions. The applicable validation scope is defined per project and agreed together.
Voices from operations
What changes for quality and supply chain teams
The Merck quote is published in the tempmate one-pager. The other voices reflect what we regularly hear in first conversations with QA and supply chain teams — without invented company names.
„We now have a secured solution in place, which exceeded our expectations even more as we have a continuous recording while being CFR compliant.“
Méganne Seven
Quality Manager, Merck Group
„The logger is not the gap. The gap is that nobody can see during transit which shipment actually needs attention — and afterwards three systems are involved in one release.“
Head of Supply Chain
Biologics, temperature-controlled EU network
„If the deviation only shows up at goods-in, the decision is already expensive. We need the evidence inside the shipment, not in a spreadsheet collection afterwards.“
Responsible Person / QA
Pharmaceutical distribution, GDP environment
Size the opportunity
What do deviations and manual releases cost in your network?
Defaults represent a mid-size temperature-controlled network — conservative, not a worst case. Every assumption can be changed.
Model calculation based on your inputs — not a commitment and not a result from a specific project. Actual figures depend on lanes, products and setup and are validated together.
Frequently asked questions
What is chaingr.control?
chaingr® is the monitoring ecosystem of tempmate GmbH (devices, cloud, expert services). chaingr.control is the software layer: it brings shipment, carrier and temperature data into one view, surfaces deviations early and documents release decisions traceably.
Who is the platform for?
For supply chain, logistics and quality/QA leads in pharma and biotech companies, contract manufacturers, logistics providers and wholesale — wherever temperature-controlled shipments are monitored and released.
Do we have to replace our existing systems?
No. chaingr.control sits on top of your existing landscape and replaces neither ERP nor TMS. Data arrives via interfaces or file upload, and the platform works independently of device and logistics provider.
How does chaingr.control relate to tempmate?
chaingr® is the monitoring brand of tempmate GmbH, and chaingr.control is its software layer. tempmate loggers supply the readings; chaingr.control turns them into overview, assessment and documentation.
Which standards are supported?
tempmate GmbH is certified to ISO 9001:2015 among others, works according to Good Distribution Practice and uses temperature recorders to DIN EN 12830. chaingr.control supports compliant operations through documented release processes, traceable records and controlled permissions. The validation scope that applies to a specific deployment is defined together, per project.
How do we get started?
In a first conversation we look at your lanes, data sources and today’s release process. From there we scope a focused pilot on selected lanes, which we evaluate together before rolling out more broadly.
What is the difference between a temperature logger and chaingr.control?
Loggers measure. chaingr.control turns readings plus shipment and carrier data into an operational view: which shipment needs attention, who decides, and what evidence the release is based on. Loggers stay in the field — the platform does not replace them.
Is the potential calculator an offer or a guarantee?
No. The calculator is a model with conservative sample values for a mid-size temperature-controlled network. It is not a business case. In the demo we calculate with your actual lanes and product values.
Reviewed by
Rouven Dochtermann
Chief Operating Officer, tempmate GmbH
Rouven Dochtermann is COO of tempmate GmbH in Heilbronn and, in that role, responsible for building chaingr® as a monitoring ecosystem — devices, cloud and the software layer chaingr.control. tempmate has built measurement technology for temperature-sensitive goods since 1983.
- Listed as authorised COO of tempmate GmbH in the legal notice
- Responsible for chaingr.control as the software layer
- Provider location: Heilbronn, Germany
Reviewed September 2026 · tempmate GmbH, Heilbronn, Germany
Next step
See the platform on your own lanes
In the demo we walk through your shipment routes and show what monitoring, deviation handling and documentation would look like in your case.
- Around 30 minutes, with a cold chain specialist rather than pure sales
- Based on your lanes, products and data sources
- Followed by a clear view on whether a pilot makes sense
tempmate GmbH · Wannenäckerstr. 41 · 74078 Heilbronn, Germany · +49-7131-6354-0 · sales@tempmate.com
Request a demo
We’ll get back to you within 1 business day.
Your data is used solely to contact you.