Many problems are difficult to solve on the phone.
So that you don’t lose even more time in critical moments, imec offers a quick and easy remote maintenance solution for registered customers, using TeamViewer.
If remote maintenance is required, one of our team members will ask you to click on the link below to launch the TeamViewer program. (Attention: depending on your browser’s settings, the download may begin automatically.)
All Quicksupport requests will be accepted and processed by us only after prior agreement with the support team.
If, due to internal IT security guidelines, remote maintenance isn’t possible, you still have the opportunity to send us a support request via email.
Our support team will deal with this promptly.